{"id":6689,"date":"2025-10-17T12:12:40","date_gmt":"2025-10-17T12:12:40","guid":{"rendered":"https:\/\/wogoistanbul.com\/?page_id=6689"},"modified":"2025-10-17T12:12:41","modified_gmt":"2025-10-17T12:12:41","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/wogoistanbul.com\/tr\/cancellation-and-refund-policy\/","title":{"rendered":"CANCELLATION AND REFUND POLICY"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>1. Genel Bilgiler<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong>M.G.N. MOB\u0130LYA ORMAN \u00dcR\u00dcNLER\u0130 SPOR TES\u0130SLER\u0130 TUR\u0130ZM \u0130N\u015e. NAK. PLAST\u0130K E\u015eYA SAN. VE T\u0130C. LTD.<\/strong> taraf\u0131ndan i\u015fletilen Wogo \u0130stanbul, resmi web sitesi <strong>wogoistanbul.com<\/strong> \u00fczerinden yolcu transfer hizmetleri sunmaktad\u0131r.<br>Bu sayfa, hizmet sat\u0131n alan m\u00fc\u015fterileri iptal, de\u011fi\u015fiklik ve iade prosed\u00fcrleri hakk\u0131nda bilgilendirmek amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Rezervasyon ve \u00d6deme Ko\u015fullar\u0131<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">T\u00fcm rezervasyonlar, <strong>yaln\u0131zca \u00f6deme tamamland\u0131ktan sonra onaylanm\u0131\u015f say\u0131l\u0131r<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">\u00d6demeler <strong>EFT, banka havalesi veya kredi kart\u0131<\/strong> ile yap\u0131labilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d6deme tamamlanmadan yap\u0131lan rezervasyonlar ge\u00e7erli de\u011fildir ve herhangi bir ara\u00e7 tahsisi yap\u0131lmaz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. \u0130ptal Ko\u015fullar\u0131<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">M\u00fc\u015fteriler, planlanan hizmet saatine <strong>en az 24 saat kala<\/strong> iptal talebinde bulunabilirler.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Bu ko\u015fulun sa\u011flanmas\u0131 halinde, \u00f6demenin tamam\u0131 <strong>herhangi bir kesinti yap\u0131lmaks\u0131z\u0131n<\/strong> iade edilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">\u0130ptal talepleri <strong>e-posta (<a target=\"_self\">info@wogoistanbul.com<\/a>)<\/strong> veya <strong>telefon (+90 545 358 61 77)<\/strong> yoluyla iletilmelidir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Hizmet saatinden <strong>24 saatten daha az<\/strong> bir s\u00fcre \u00f6nce yap\u0131lan iptaller veya m\u00fc\u015fterinin hizmete kat\u0131lmamas\u0131 durumunda, <strong>iade yap\u0131lmayacakt\u0131r<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. De\u011fi\u015fiklik Talepleri<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Rezervasyonda de\u011fi\u015fiklik talepleri, planlanan hizmet saatinden <strong>en az 24 saat \u00f6nce<\/strong> yap\u0131lmal\u0131d\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Tarih veya ara\u00e7 de\u011fi\u015fikli\u011fi talepleri, m\u00fcsaitlik durumuna ba\u011fl\u0131d\u0131r ve <strong>Sat\u0131c\u0131 taraf\u0131ndan onaylanmas\u0131<\/strong> gerekir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Planlanan hizmet saatine <strong>24 saatten daha az<\/strong> bir s\u00fcre kala yap\u0131lan talepler, <strong>yeni rezervasyon<\/strong> olarak i\u015fleme al\u0131n\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Gecikme ve Hizmete Kat\u0131lmama<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">M\u00fc\u015fteri ge\u00e7 gelir veya belirlenen bulu\u015fma noktas\u0131nda haz\u0131r bulunmazsa, hizmet <strong>ifa edilmi\u015f<\/strong> say\u0131l\u0131r ve <strong>iade yap\u0131lmaz<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">\u015eof\u00f6r, planlanan saatte en fazla <strong>1 saat<\/strong> bekler; m\u00fc\u015fteri bu s\u00fcre i\u00e7inde gelmezse ara\u00e7 hareket eder ve hizmet tamamlanm\u0131\u015f say\u0131l\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Sat\u0131c\u0131 Taraf\u0131ndan \u0130ptal<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Ola\u011fan\u00fcst\u00fc durumlarda (<strong>hava ko\u015fullar\u0131, resmi k\u0131s\u0131tlamalar, ara\u00e7 ar\u0131zalar\u0131 veya m\u00fccbir sebepler<\/strong> gibi), hizmet Sat\u0131c\u0131 taraf\u0131ndan iptal edilebilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Bu gibi durumlarda m\u00fc\u015fteri bilgilendirilir ve <strong>hizmeti yeniden planlama<\/strong> veya <strong>tam iade alma<\/strong> se\u00e7eneklerinden birini tercih edebilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Bu durumlarda m\u00fc\u015fteri, herhangi bir <strong>ek tazminat veya \u00fccret<\/strong> talep etme hakk\u0131na sahip de\u011fildir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. \u0130ade S\u00fcreci<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Uygun iptaller i\u00e7in iadeler, m\u00fc\u015fteri taraf\u0131ndan orijinal olarak kullan\u0131lan <strong>ayn\u0131 \u00f6deme y\u00f6ntemi<\/strong> kullan\u0131larak yap\u0131l\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">\u0130ade s\u00fcreci, banka prosed\u00fcrlerine ba\u011fl\u0131 olarak <strong>3 ila 10 i\u015f g\u00fcn\u00fc<\/strong> s\u00fcrebilir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Wogo \u0130stanbul, iade talebi al\u0131nd\u0131ktan sonra m\u00fc\u015fteriyi <strong>e-posta veya SMS<\/strong> ile bilgilendirecektir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. \u0130leti\u015fim Bilgileri<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M.G.N. MOB\u0130LYA ORMAN \u00dcR\u00dcNLER\u0130 SPOR TES\u0130SLER\u0130 TUR\u0130ZM \u0130N\u015e. NAK. PLAST\u0130K E\u015eYA SAN. VE T\u0130C. LTD.<\/strong><br>Address: Ni\u015fanca Mah. Ey\u00fcp Sultan Bulvar\u0131 B Blok No:10 \u0130\u00e7 Kap\u0131 No:5, Ey\u00fcpsultan \/ \u0130STANBUL<br>Website: <a href=\"https:\/\/wogoistanbul.com\/tr\/\">wogoistanbul.com<\/a><br>E-mail: <a>info@wogoistanbul.com<\/a><br>Phone: +90 545 358 61 77<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>","protected":false},"excerpt":{"rendered":"<p>1. General Information Wogo Istanbul, operated by M.G.N. MOB\u0130LYA ORMAN \u00dcR\u00dcNLER\u0130 SPOR TES\u0130SLER\u0130 TUR\u0130ZM \u0130N\u015e. NAK. PLAST\u0130K E\u015eYA SAN. VE T\u0130C. LTD., provides passenger transfer services through its official website wogoistanbul.com.This page is intended to inform customers who purchase services about the procedures for cancellation, modification, and refunds. 2. Reservation and Payment Conditions All reservations [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6689","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/pages\/6689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/comments?post=6689"}],"version-history":[{"count":1,"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/pages\/6689\/revisions"}],"predecessor-version":[{"id":6691,"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/pages\/6689\/revisions\/6691"}],"wp:attachment":[{"href":"https:\/\/wogoistanbul.com\/tr\/wp-json\/wp\/v2\/media?parent=6689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}